Effective Date: November 1, 2024

RayToolsUSA Inc. ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address, provided when you contact us, place orders, or sign up for our services.
  • Non-Personal Information: Browser type, IP address, device information, and browsing behavior collected via cookies or similar technologies.
  • Payment Information: If you make a purchase, we may collect billing details and payment method information. This is processed securely by third-party payment processors.

2. How We Use Your Information

We use the information we collect to:

  • Process orders and deliver products or services.
  • Respond to inquiries and provide customer support.
  • Improve our website and services.
  • Send promotional communications (with opt-out options).
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your information. We may share information with:

  • Service Providers: Third-party vendors who assist in business operations (e.g., payment processing, shipping).
  • Compliance Authorities: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, sale, or reorganization.

4. Data Security

We implement reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing communications.
  • Restrict data processing or object to its use for specific purposes.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some features may not function correctly.

7. Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

RayToolsUSA Inc.

Email: sales@raytoolsusa.com